Once you have logged in to your Messenger account on your mobile device or PC, you should be able to access your account whenever you open the app.
For some reason, you might be logged out of your account and you need to sign in again to access your account.
This will require you to input your username and password but the error the message “Can’t Log Into Messenger” keeps popping up after an unsuccessful login.
In this article, you will learn why you cannot log into your Messenger account and how to fix it.
What To Do If You Can’t Login To Messenger
To fix the problem once you can’t login to your Facebook Messenger account, you’ll need to reset your Facebook password to be able to sign in again.
Why I Can’t Log Into Messenger?
Wrong login info
The obvious answer is that either the username/email address/phone number or password you entered into the required field is wrong.
This situation is very likely if your username or email address or even your password is made up of complex characters and you’re trying to recall them from memory.
Another reason you cannot log in to your Messenger account is that you have a poor and unstable internet connection.
This can hamper the link between your PC and the Messenger servers.
Server is down
The servers at Facebook Messenger may be down in your location and this can be a reason you cannot log into your Messenger account.
This is usually an issue that affects all Messenger users and maybe caused by maintenance.
Bug or Technical glitch
Also, what may be preventing you from accessing your Messenger account is a bug or technical glitch either from your device or the Messenger App.
Technical glitches and bugs although cause minor damages to the software, they can be frustrating.
How To Fix “Can’t log in To Messenger”
Fix 1: Reset the Password
To fix the issue of not being able to log in to Messenger, ensure that you are keying in the right sign-in information. This includes your email and password.
Since a password combination can be tricky to remember make sure that your type it exactly how you created it.
If you have forgotten then you may need to reset your password.
Step 1: Select Forget password
On the login page, select Forgot Password > On the page that appears, type your email address that you used in creating your Facebook to search for your account.
You can search using your phone number by selecting try another way when you are promoted to type your password.
Step 2: Reset Password
Choose the option of receiving a code via SMS or email > Input the received code and then create a new password > Retype your password and save the changes.
Fix 2: Stable internet connection
Opt-in for a much more stable network with good internet connectivity to solve the issue of not being able to log in to Messenger successfully.
You can do this by restarting your router, or switching from Wi-Fi to mobile data.
Fix 3: Update Messenger App
Updating your Messenger App to the latest available version will get rid of the technical glitches and bugs, especially if the cause of these technical glitches and bugs is as a result of an outdated app version.
Fix 4: Restart your device
Turn off your device and turn it on again if the problem persists after updating your Messenger App.
This is because the bugs and technical glitches may be a result of your device and not the Messenger App.
Whatever device you use to access Messenger, close the app or browser and turn off the device. Wait for a while and turn it back on.
FIX 5: Contact Facebook
Should all the solutions fail, then try contacting Facebook Support via their app or website for further assistance with your problem.
Not being able to log in to your Messenger account can be quite annoying as it should not be an issue in the first place.
Exercise patience if it is a result of a down server as it will be resolved quickly.
FAQs on How To Fix “Can’t Log Into Messenger”
The reason you are not able to log in to your Messenger account is that you are trying to access Messenger with a Virtual Private Network(VPN). A VPN interferes with the connection between your device and the Facebook servers
This may be because the servers of Facebook Messenger are experiencing downtime and this has caused the functionality of the system to shut down.
To fix Messenger logging out, make sure that your network has a good and stable internet connection. You can check if your network is stable by visiting https://www.fast.com/ on an internet browser.