Do you have trouble opening links sent to you via Facebook Messenger? You are not alone.
When attempting to open links on Facebook Messenger, many users encounter the same issue.
In this article, you will find out why you are not able to open links that are sent to you on Messenger. You will also learn how to fix such a problem.
Why Can’t I Open Links On My Facebook Messenger?
Do you think the fault may be from your device? Well, there could be a lot of possible reasons why you can’t open links on Facebook Messenger.
Messenger’s Security Settings
Your Facebook Messenger’s security settings can sometimes prevent users from opening links on the platform.
This happens because Messenger’s security settings aim to protect users from potentially harmful content and links that could compromise their privacy and security.
Facebook Messenger app cache can be another problem. When your messenger cache becomes too full, it can slow down the app’s performance and cause it to crash or freeze.
This can prevent you from opening links on Messenger because the app is not functioning properly.
Additionally, if the Messenger app cache becomes corrupted, it can cause issues with data retrieval, including links.
Most of the time, the links that you are trying to open may be broken or corrupted, causing issues with opening them.
And yes, Issues with your device, such as low storage or a virus, could also cause problems with link opening on Messenger.
How To Fix “Messenger Not Opening Links”
Fix 1: Update the Messenger app
Ensure that you have the latest version of the Messenger app installed on your device.
You can do this by going to your App Store or play store, searching for Messenger, and updating the app if a new version is available.
Fix 2: Clear the Messenger app cache
Clearing the app cache can help to fix issues with the Messenger app.
To do this, go to your device’s Settings, go to “Apps & notifications” tap on the “App info” option, locate the Messenger app, and then tap on “Storage & cache” and then “Clear cache.”
Fix 3: Disable link preview in-app
Sometimes, link previews can cause Messenger to freeze or crash, preventing links from opening.
You can disable link to open in the app browser by going to Messenger Settings, tap three lines at the top left > Tap Settings icon [gear icon] > Tap Photos & media > Enable “Open links in default browser.”
Fix: 4: Try opening the link in a different browser
If you’re having trouble opening a link in Messenger, try opening the link in a different browser on your device.
Fix 5: Ask the person to resend
If you’re still not able to click the link sent by the user, ask the person to resend the link again first before anything else.
Then you can open it via Messenger or copy the link to your web browser. It’s that simple, you don’t have to stress yourself for something so simple.
Fixing the issue of Messenger not opening links may involve trying several troubleshooting steps.
It’s recommended to start with the basic troubleshooting steps, such as checking your internet connection and updating the Messenger app.
Before moving on to more complex solutions like checking security settings or disabling ad-blockers. You can also copy the link to any of your web browsers.
If the issue persists, it’s recommended to contact Messenger support or seek help from a technical expert.
FAQs on How To Fix “Messenger Not Opening Links”
Your Facebook Messenger's security settings can sometimes prevent users from opening links on the platform
To do this, go to your device's settings, go to "Apps & notifications" and then tap on the "Apps info" option, locate the Messenger app, and then tap on "Storage" or "Clear cache." Most of the time, the links that you are trying to open may be broken or corrupted, causing issues with opening them.